Tumbuku and the Linkflash extension act exclusively as a navigation, referral, and deal-intermediation platform, connecting users to partner stores, online retailers, and third-party sellers.

Below, we outline how exchange, return, and refund requests work for purchases initiated through our platform or extension.

• Tumbuku and the Linkflash extension do not sell, store, package, ship, or deliver any of the products listed on our website or browser extension.
• Our function is strictly to display links to products, coupons, and deals available on partner stores (such as Amazon and other online retailers).
• All financial transactions, order processing, payments, and delivery logistics take place directly on the partner store's platform where the purchase is completed.

Selling Merchant / Partner Store:

The partner store where the purchase was completed is solely and exclusively responsible for: 

• Processing payment and issuing invoices;
  
• Packaging and delivering the item to the specified address;
  
• Managing exchanges, cancellations, returns, and refunds;
  
• Resolving any issues related to product defects, delivery delays, or lost packages.
  

Tumbuku & Linkflash Disclaimer:

Tumbuku and the Linkflash extension hold no legal, commercial, or operational liability for the quality, warranty, condition, or delivery of purchased items, nor for processing refunds or monetary returns.

If you encounter an issue with your purchase (defective product, delay, incorrect item, or change of mind):

1. Visit the website or app of the merchant where the purchase was completed (e.g., Amazon or another partner e-commerce store).
2. Log into the account used at checkout and navigate to the "My Orders" section.
3. Locate the specific order and select the option for Return or Exchange.
4. Follow the instructions provided by the merchant for issuing return shipping labels or arranging item collection.

Timelines and conditions for returns due to defects or withdrawal follow applicable local consumer protection laws and the internal policies of the final selling merchant. We recommend reviewing the return terms directly on the partner store's page before completing any purchase. 

If you need assistance identifying which partner store processed your order, you can reach out to our support team via email: 

• Email: support@linkflash.co

Please note: For immediate processing of your return or refund, contacting the selling merchant directly is always the correct and fastest method.